General Terms and Conditions
§ 1. General
The respective ticket purchase concludes a legal agreement with the “Sound of Salzburg” Management Corporation in accordance with the below mentioned general terms and conditions. Aberrant stipulations by the respective buyer can be accepted by an explicit agreement in writing only.
§ 2. Offers/Contract
Price indications on our web-page are subject to confirmation. We reserve the right to modify underlying indications anytime. Your order merely means an offer to a contract conclusion. Confirmation of receipt of your order by e-mail, does not guarantee the ticket sale.
The order is considered to be effected by the arrival time of your electronic order. The acceptance of your offer to conclude the contract is achieved by the delivery of the confirmation e-mail only. The “Sound of Salzburg” Management Corporation reserves the right to change offers without prior notice.
§ 3. Prices
Our prices are quoted inclusive respective taxes.
§ 4. Ticket reservation/Cancellations
Reservations can be made by Internet, e-mail or fax. The confirmation of reservation becomes valid after full payment of the tickets. The confirmation of reservation serves as electronic ticket and is to be presented to the box office staff on the day of the dinner show. The reservations that have been confirmed by us have to be checked immediately. Obvious discrepancies from the order have to be claimed in writing (fax, email) immediately. Claims after the date of the event indicated are invalid. In the event of cancellations of confirmed bookings The “Sound of Salzburg” Management Corporation will retain 10 % (of the total ticket price) handling charges. In the event of cancellations between 29 and 14 days before the booked date 25%, between 13 and 7 days before the booked date 50% and starting at 6 days before the booked date 100% cancellation fees will apply.
We regret that we must reserve the right to alter or vary the performance/event (date of the event), in this case no expenses of any kind can be made up.
In case of cancellation of a dinner show during a specific date The “Sound of Salzburg” Management Corporation will offer an alternate date within max. 2 days of the former date.
§ 5. Payment
In the case of payment with the use of credit cards the payment can be undertaken free of charge via PayPal or with a 3% surcharge (as handling fee) using Visa or Master Card directly by forwarding of credit card details to The “Sound of Salzburg” Management Corporation. In this case an original signature is not required.
Payment by bank transfer is considered as effected when the credit entry is actually booked to the agent’s account.
Data collected within the scope of purchase are restored for accounting and customer evidence purposes. We collect the following information: billing address, e-mail address and tickets ordered. This information is used only in accordance with privacy laws and furthermore, we will NOT sell, share or rent ANY of the information that visitors provide us with.
§ 7. Place of performance/trial
The ticket sales referred to in this document are subject to Austrian law, hence the German version of the General Terms is legally valid. The place of performance is Salzburg. The court of jurisdiction is given by the appropriate court in point in Salzburg.